Customer Relationship Executive
EB - D383Hospitality & Tourism₹12,000 – ₹15,000 / monthEverbest Recruitment Team
Key Skills: Customer Query Handling, Data Handling, MS Excel & Word, Good Communication Skills, Call Handling, Email & Chat Support.
Apply NowJOB DESCRIPTION
• Listen to and understand customer queries, concerns, and inquiries via calls, emails, or chat, and provide quick solutions.
• Maintain and update customer databases, daily work logs, and inquiry records accurately in MS Excel or internal software.
• Follow up with clients/customers regularly to ensure issue resolution and good client satisfaction.
• Coordinate with internal back-office and operations teams to resolve complex customer issues.
• Prepare daily and weekly customer feedback and data maintenance reports for management review.
• Maintain and update customer databases, daily work logs, and inquiry records accurately in MS Excel or internal software.
• Follow up with clients/customers regularly to ensure issue resolution and good client satisfaction.
• Coordinate with internal back-office and operations teams to resolve complex customer issues.
• Prepare daily and weekly customer feedback and data maintenance reports for management review.
KEY REQUIREMENTS & SKILLS
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